New Dinova CEO To Speak About Catering Portal and Dine Assist Product Launches at Annual GBTA Convention
CEO Alison Galik to discuss business traveler satisfaction trends, company momentum, new products and executive appointments
Atlanta (August 4, 2019) – Dinova Inc., the authority in business dining, today announced the appointment of Alison Galik as chief executive officer (CEO). Galik joined Dinova as president in April 2018. Since then the company has recognized significant growth, technological advancements and operational excellence. All organizational reporting lines remain the same and Alison will continue to report to the Board of Directors.
Galik will participate in one-on-one broadcast interviews on Sunday, August 4, at 10AM CDT and 3PM CDT at the annual Global Business Travel Association (GBTA) convention, taking place in Chicago, IL August 4 – 7, 2019. She will answer questions on 2019 company achievements, general availability of its new products, and trends in business traveler satisfaction. Interviews will stream live on GBTA Facebook Live, GBTATV aired throughout the Convention Center and on the Convention website. Recordings will be available following the event.
Business Traveler Satisfaction Trends:
- New joint research between Dinova and GBTA: This study reveals motivations and outcomes for traveler satisfaction programs. An education session to share the research titled “#FOMO: What Companies Who Prioritize Traveler Satisfaction Know… and You Don’t” will be conducted on Tuesday, August 6 at 9:45 AM
- U.S. businesses spend approximately $100B on dining and $15B on corporate (B2B) catering in restaurants. Companies want visibility of catering as part of total food spend – as dining is the 3rd largest T&E spend category right behind air & hotel.
Company Record Momentum: Dinova reports record results with double-digit growth in all key performance indicators.
“The Dinova footprint is growing exponentially and we now have 19,000+ participating restaurants in our network. The number of corporate customers also increased significantly, year-over-year, and we expect the launch of the first business dining Catering Portal and Dine Assist to accelerate growth moving into 2020,” said Alison Galik, president and CEO of Dinova. “I’m especially excited to add new leaders, Verome Johnston and John Leen, who infuse energy, experience, and fresh ideas that will contribute to the company’s aggressive goals and continued momentum.”
Catering Portal and Dine Assist Product Launches:
- Catering Portal the new online ordering portal is curated to include restaurants specifically selected to serve the cuisine, price point, quality, and geographical requirements of our corporate partners. Their employees earn personal rewards for business catering orders while companies get spend reports and earn rebates on qualifying spend
- Dine Assist Shaped by market demand and Dinova’s insights on business dining, Dine Assist addresses the needs of busy meeting and event planners, and executive administrators. Our dedicated team of private dining consultants connect Dinova customers with business-grade restaurants for VIP-level events across the country.
New Executive Appointments: In addition to Alison Galik’s expanded role of CEO, Dinova appointed Verome Johnston to Chief Financial Officer and John Leen as Chief Revenue Officer. The full leadership team can be found here https://www.dinova.com/leadership-team/
- Connect with us on social: Twitter; Facebook; LinkedIn
- Catering product link: https://www.dinova.com/corporate-catering/
- Dine Assist product link: https://www.dinova.com/private-dining/
- GBTA Joint Research – www.dinova.com/FOMO
- For Companies
- For Restaurants
Hard Rock Cafe Joins the Dinova Marketplace
Atlanta (December 20, 2018) – Dinova, Inc., the only marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Hard Rock Cafe is the latest national brand to join its network.
“It is a thrill to add such an iconic and internationally recognized brand to our ever-evolving business dining marketplace,” said Alison Galik, president of Dinova. “At a time when travel managers are shaping policy to cater more toward traveler experience, we are always working to enhance our brand offering with memorable and unique restaurants which makes it the perfect time to partner with Hard Rock Cafe.”
Hard Rock Cafe is truly a global phenomenon with 183 cafes that are visited by more than 79 million guests each year. In addition to the world-famous memorabilia that adorns its walls, Hard Rock Cafe offers collectible merchandise in its Rock Shop retail stores. There is something for everyone to enjoy on Hard Rock’s menu as each cafe offers Legendary Burgers, lighter fare such as salads and vegetarian options, and Hard Rock Cafe’s award-winning drinks menu.
“Our partnership with Dinova gives us the opportunity to further reach global business travelers seeking a one-of-a-kind dining experience and a commitment to satisfying consumers ever-changing palate,” said Jim Rogers, Vice President of Cafe Marketing for Hard Rock International. “Dinova’s expansive marketplace, combined with Hard Rock’s vast number of cafe locations in some of the world’s top business destinations, enables the Hard Rock brand to meet and exceed the needs of corporate professionals.”
Dinova continues to add new and exciting restaurant concepts to its now more than 16,000 locations nationwide. Adding Hard Rock Cafe to the marketplace is just another indicator of the substantial growth Dinova has achieved in 2018.
Department of Defense Selects Dinova as Preferred Dining Program
Atlanta (October 09, 2018) – Dinova, Inc., a uniquely business dining-focused marketplace, has been awarded the preferred dining program contract for the Department of Defense (DoD). This contract is part of a larger effort by the Department to grow usage of the DoD travel card to increase rebates earned and improve visibility into travel spend.
Dinova’s program, which is focused on connecting diners with business grade restaurants, will launch this fall under the name DoD Dine Smart, and will apply to the DoD’s two million active duty military, reserve and civilian personnel on official travel. Of the DoD’s annual $9 billion official travel spend, TDY (Temporary Duty) travel comprises roughly 70 percent of all department travel vouchers. Whenever personnel on official travel use their government travel charge card to dine at any of the more than 16,000 restaurant locations participating in the Dinova marketplace, the DoD will earn a rebate. Those rebates will be reinvested to extend the DoD’s travel budgets. Additionally, starting in 2019, DoD travelers will be eligible to earn their own dining rewards on those same official travel meals through the myDinova Rewards program.
“When it comes to business travel stress, having a satisfying meal while you’re exploring a new city really goes a long way toward balancing the hassle – we believe this is true no matter who you work for,” said Alison Galik, president of Dinova. “Today, we’re thrilled that the Department of Defense has joined the growing number of employers who are recognizing the impact of dining on traveler satisfaction, and, ultimately, organizational health overall. DoD DineSmart offers this government agency a way to save money while supporting their travelers’ well-being, all of which falls right in line with Dinova’s ‘nourishing connections’ approach to business.”
The DoD manages the national security and military defense for the United States of America, both at home and abroad. With more than three million employees worldwide, the DoD operates in every time zone and in every climate and has a wide range of dining needs.
Dinova’s enterprise and government accounts consist of 320+ organizations across the nation that send business dining employees to its more than 16,000 restaurant partner locations. The award of the DoD preferred dining program bid is another substantial milestone in the company’s overall growth for the year.
New Research Identifies Business Travel Dining Trends
Alexandria, VA (August 7, 2018) – Clear generational differences exist when it comes to business traveler dining, payment and expensing options, according to new research released today by the Global Business Travel Association (GBTA), in partnership with Dinova, Inc. According to first-of-its-kind research that delves into the psyche of the business diner, Millennials are more likely to dine on-the-go, while Boomers are most likely to wine and dine clients and Gen Xers typically dine in a group with colleagues.
Contrary to popular views that Millennials are often entitled or difficult employees, they are much more likely to have reservations about ordering extras such as room service (66 percent) or coffee and snacks (70 percent) while traveling as opposed to their Gen X or Boomer colleagues – even when their travel policy permits it.
When asked what diners can expense in their travel policies, 71 percent of respondents said client meals, 56 percent said group meals and 46 percent said alcoholic beverages. Additionally, 72 percent said they pay for meals with a corporate credit card.
“A one-size-fits-all approach often isn’t the answer when it comes to crafting travel policy,” said Jessica Collison, GBTA research director. “The research reveals that clear generational differences exist when it comes to preferences around dining out while traveling for work. For travel buyers considering a preferred dining program, it’s important to make sure the program you choose meets the needs of all of your travelers.”
“The research findings really highlight the significance of understanding the spectrum of travelers within an organization,” said Alison Galik, president of Dinova. “Travel managers are serving multiple generational groups, each with their own preferences. The more they can dial in on what makes for a good travel experience, on the opportunities for reducing employee stress and increasing job satisfaction – and then cater to and engage their travelers in those areas – the more effective their overall program will be. We believe dining is an area that absolutely fills this bill. Cultivating a successful preferred dining program can both serve a broad range of needs and help create an unforgettable travel experience.”
Technology & Dining
In today’s world, technology has become an essential part of how employees of all ages travel, but as digital natives, Millennials especially embrace technology and not surprisingly, are more willing to use the tools and technology made available to them through their travel programs. The research found that 63 percent of business travelers research where to dine prior to leaving for their trip. When broken out generationally, Millennials are much more likely to use Uber Eats while Boomers prefer to search for the best-reviewed restaurants in the area and use Yelp. In fact, 63 percent of business travelers have dining related apps on their mobile phone. In the last year they used their device to search for local places to eat (54 percent), to make a reservation (47 percent) and to search social media for information about a restaurant (33 percent).
Eating healthy on the road has become front and center for business travelers, which is why the vast majority (77 percent) of business travelers consider it to be important when traveling. Additionally, 64 percent prefer healthier menu options and 43 percent want to see published nutritional facts. When ranking factors for choosing a restaurant on the road, three in 10 Millennials rank the nutritional value of the meal in their top two reasons.
Where Are Business Travelers Dining?
Dining is always on the mind of the road warrior, and the type of dining they do depends on the trip. The study found that in total, 64 percent of business travelers take their money to upscale casual restaurants, followed by fast casual (52 percent), fast food (34 percent) and finally, fine dining (29 percent).
Preferred Dining Programs
Similar to how companies have preferred airline, hotel or car rental vendors, a preferred dining program provides a list of policy approved restaurants for dining on official company business. Nearly 4 in 10 (38 percent) business travelers say their companies have a preferred dining program and a similar share (37 percent) are interested in having one.
Additionally, 74 percent say they would be more motivated to use a preferred program if they earned rewards. Interestingly, 75 percent of Millennials would be more likely to become a member if rewards points could be redeemed toward their favorite charity, compared to 61 percent of Gen Xers and 42 percent of Baby Boomers.
Download an infographic here with key highlights from the research. An Executive Summary is available exclusively to GBTA members by clicking here.
To request an interview with a GBTA or Dinova expert for a deeper dive into this research or to see the full array of stats around business dining trends revealed in the research, please contact Colleen Gallagher. Download Dinova’s whitepaper, The Business of Business Dining, based on the research.
During GBTA Convention 2018 in San Diego, GBTA will host an education session to discuss the latest trends in business travel dining and how travelers’ dining preferences could affect your travel program on August 14 at 10:30 AM.
GBTA’s official podcast, The Business of Travel, will also tackle the topic on November 7.
About the Global Business Travel Association
The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA’s 9,000-plus members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA delivers world-class education, events, research, advocacy and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts. To learn how business travel drives lasting business growth, visit www.gbta.org.
About Dinova, Inc.
Dinova (www.dinova.com) is the only company providing an innovative, proprietary marketplace exclusively focused on connecting expense account diners to quality restaurants nationwide. Dinova influences more than $7 billion annually in business meals and entertainment expenses. Participating companies range from millions of small to medium sized businesses to hundreds of Fortune 500 enterprises, and its 16,000+ restaurant network includes local independents as well as national full-service and limited-service restaurant brands, encompassing all price levels and cuisines.
National Brand Jersey Mike’s Joins the Dinova Marketplace
Atlanta (July 18, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Jersey Mike’s Subs is the latest national brand to join its network. The addition of Jersey Mike’s means Dinova’s marketplace now exceeds 16,000 restaurant locations nationwide, a significant milestone.
“Business diners do more than wine and dine clients – they’re also picking up sandwiches for team meetings, grabbing a bite between site visits, and getting something to eat on their way to and from the airport,” said Alison Galik, President of Dinova. “Having Jersey Mike’s as an option is a great way to give the employees in our marketplace more choices for those dining needs, too.”
Jersey Mike’s, with more than 1,500 locations open and under development nationwide, believes that making a sub sandwich and making a difference can be one and the same. Jersey Mike’s offers A Sub Above®, serving authentic fresh sliced subs on freshly baked bread – the same recipe it started with in 1956. Loyal fans often order their subs Mike’s Way® with the freshest vegetables – onions, lettuce, tomatoes – and The Juice, an exquisite zing of red wine vinegar and olive oil blended to perfection. Since 2010, the company has raised more than $34 million for local charities and distributed more than 2 million free sub sandwiches to help numerous causes.
“Through our partnership with Dinova, we look forward to welcoming business travelers and corporate diners looking for an authentic sub sandwich,” said Rich Hope, Chief Marketing Officer, Jersey Mike’s Franchise Systems, Inc. “Our franchise owners appreciate that these are incremental sales, and that the program provides opportunities to introduce our catering expertise to companies across the country.”
Dinova continues to add new and exciting restaurant concepts to its now more than 16,000 locations nationwide. The addition of Jersey Mike’s is just another indicator of the substantial growth Dinova has achieved in 2018.
For more information or to find a location visit www.jerseymikes.com.
Dinova Names Alison Galik As President
Veteran Executive Leader Key to Company’s Broader Ambitions
Atlanta (May 3, 2018) – Dinova, Inc., a business dining marketplace, today announced the appointment of Alison Galik as President. In this role, Galik will be responsible for leading the day-to-day operations as well as executing the company’s strategic plan and future growth.
“We are extremely pleased to welcome Alison into the Dinova family,” said Vic Macchio, Founder, Executive Chairman, and Chief Strategy Officer at Dinova. “Alison embodies the best of our values, drive and focus as a company. She is ideally suited to lead Dinova into our next phase as we grow and enhance every aspect of operations and execution.”
Galik brings more than 20 years of global business leadership in corporate travel management and technology. Among her accomplishments, Galik was most recently President at Vibe HCM Inc., where she was responsible for the success of the human capital management software firm.
Prior to Vibe, Galik was Executive Vice President at Nashville-based InnLink, where she presided over a $10 million central reservation services business serving 3,500+ independent hotel customers. Her success there led to the acquisition of InnLink by Sabre Hospitality Solutions. Galik’s career runs deep in the corporate travel management space, having held executive positions at Rosenbluth International, American Express, StarCite and Lanyon Solutions. “I’m both honored and excited to be joining Dinova. Business dining is the third largest corporate T&E expense and Dinova’s winning marketplace model for both corporate clients and restaurants is a legacy I’m proud to be part of,” said Ms. Galik.
Michael Ramich, Partner of Frontier Capital, the growth equity firm that invested in Dinova one year ago, said that adding a seasoned executive in the travel technology space is key to Dinova’s strategy and future growth. “Alison has the combination of industry experience and a deep relationship with Frontier Capital, holding previous positions with Frontier investments Lanyon and Vibe HCM, to achieve the ambitious goals.”
Galik holds a bachelor’s degree in Management and Marketing from Rutgers University, and an MBA from Temple University. She will work from Dinova’s headquarters office in Johns Creek, Georgia.
CraftWorks Restaurants & Breweries, Inc. Joins Dinova Marketplace
Atlanta (April 27, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that CraftWorks Restaurants & Breweries, Inc. has joined its business dining marketplace.
CraftWorks is the nation’s leading operator of brewery and craft beer-focused casual dining restaurants. Their brands include Gordon Biersch Brewery Restaurants, Rock Bottom Restaurant & Brewery, Big River Grille & Brewing Works, Chophouse & Brewery, Bluewater Grille, A1A Ale Works, Ragtime Tavern Seafood & Grill, Seven Bridges Grille & Brewery, and Sing Sing – all of which serve up fresh handcrafted beer and unique, flavorful menus. The 65 lively and hospitable CraftWorks locations in the Dinova marketplace are well positioned to meet a variety of business dining needs. From one-on-one working lunches to large group gatherings, Craftworks specializes in making each guest experience memorable.
“Dinova is one of our most strategic affiliate partners, given it reaches millions of corporate card holders who are known to have higher check averages given the high index of business entertaining,” says Jaime A. Vasquez, Vice President of Marketing and Group Sales. “Dinova’s network of blue chip Fortune 500 companies provides us an additional channel to help drive our Group Sales business for corporate events.”
”Craftworks has been a pioneer in craft brewery, propelling the trend that is so prevalent today,” said Vic Macchio Founder, Executive Chairman, and Chief Strategy Officer at Dinova “Their inclusion in our marketplace fits perfectly with the rise of the millennial workforce growing throughout corporate America, and offers yet another ideal option for the Dinova diners of today and tomorrow.”
Dinova continues to add new and exciting restaurant concepts to its more than 14,000 locations nationwide. The addition of the CraftWorks portfolio of brands is just one indicator of the substantial growth Dinova will achieve in 2018.
Red Robin is Latest Brand to Join Dinova Marketplace
Atlanta (April 11, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Red Robin has joined its exclusive business dining marketplace.
Red Robin Gourmet Burgers and Brews is famous for serving more than two dozen craveable, high-quality burgers with Bottomless Steak Fries in a fun environment welcoming to business dining guests. In addition to its many burger offerings, Red Robin serves a wide variety of salads, soups, appetizers, entrees, desserts and signature beverages. Red Robin also offers a variety of options behind the bar, including its extensive selection of local and regional beers, and innovative adult beer shakes and cocktails. It’s easy to take Red Robin anywhere with online ordering to-go and Gourmet Burger Bar catering pickups at Red Robin’s more than 560 restaurants across the United States and Canada.
“This is a great opportunity for Red Robin to partner with Dinova and expand our business to reach the loyal customers within their network of more than 300 corporations around the globe,” said Dana Benfield, senior vice president and chief marketing officer at Red Robin. “Our craveable gourmet burgers, impressive lineup of seasonal, craft and traditional brews, and Bottomless value promise offers something for everyone. We look forward to treating our new guests to an unforgettable experience when dining in-restaurant or ordering to-go and catering for office meetings and other events.”
“We are thrilled to have Red Robin partner with us as we continue to offer more diverse restaurant options to business diners across the country,” said Vic Macchio, CEO and founder of Dinova. “Providing great experiences and situation-appropriate restaurants for every business meal is what we do best as we actively build our marketplace.”
Dinova continues to add new and exciting restaurant concepts to its more than 14,000 locations nationwide. The addition of Red Robin is just one indicator of the substantial growth Dinova will achieve in 2018.
For more information about Red Robin, visit https://www.redrobin.com/
Business Dining Marketplace Surpasses $7 Billion in Spend
Atlanta (February 28, 2018) – Dinova, Inc., a business dining marketplace, is celebrating another year of positive growth with the release of its 2017 results. Significantly, Dinova reports that its annual business dining spend under management surpassed $7 billion in 2017, a milestone for the nine-year-old startup. This increase comes on the heels of a great fourth quarter, in which overall spending through the company’s marketplace increased 24% over Q4 2016. For the year, the number of transactions in the entire Dinova marketplace increased by 22% compared to FY2016.
Business dining is the third largest travel and entertainment expense category for enterprise and small to medium sized businesses, and it’s the most undermanaged. Dinova companies seek to harness this expense category by participating in the program. Aptly, in Q4 2017, Dinova’s enterprise accounts saw a 17% increase in marketplace spend and participating restaurants saw a 6% increase in average check size.
While the restaurant industry at large saw little growth in the first 3 quarters of 2017 and a small uptick at the end of the year, it still wasn’t a good year overall. In contrast, Dinova partner restaurants saw increased traffic throughout the year from a 20% increase in marketplace spend. This boost is a product of continued adoption of Dinova’s program among corporations, and giving restaurants access to proprietary channels that would otherwise not be available.
“Surpassing $7 billion in annual business dining spend influence is tremendously exciting for us,” said Vic Macchio, CEO and founder of Dinova. “In this $60 billion industry, we are confident that our marketplace – and our ability to shine a spotlight on the value of business dining – will only continue to grow.”
Business Dining Experience Gets Boost with New Dinova App
Atlanta (February 13, 2018) – Dinova, Inc., a business dining marketplace, launched a new version of its app and web search today. Capitalizing on its one-of-a-kind user base, Dinova’s online and mobile experience provide restaurants and business diners with direct access to one another through a proprietary channel that otherwise doesn’t exist. The new app and web search give users access to state-of-the-art technology that enhances usefulness and content.
In early 2017, Dinova brought in Chief Technology Officer Danny Davis as part of its renewed focus on improving the digital user experience. Davis’ team was tasked with creating a unique dining interface that allows business diners to explore the more than 14,000 restaurant locations in Dinova’s marketplace.
“The new Dinova app creates a user experience that allows business diners to search for any cuisine type in any market at any time,” says Davis. “We’ve included a dynamic search radius that will always have dining options readily available no matter where the user is located. The app also gives users access to online ordering and catering at many of our 14,000 restaurant locations nationwide.”
Considering the unique use cases of business diners across the entire industry, the new app offers a robust keyword search, quick access to catering and private dining options, and provides information on special dietary offerings from each restaurant. These features are also accessible on Dinova’s web search as another user access point – their desktop – when planning trips, in-office catering or client meals.
“As a technology-enabled marketplace, we are beyond excited about this app and how it enables a new generation of corporate and small business users,” says Vic Macchio, CEO and founder of Dinova. “Having a better online and mobile experience will give all of our participating restaurants more exposure, while giving our diners an easier way to find the best option in his or her selected area.”
Dinova’s new app is available in the Android and iPhone app stores.
Newk’s Eatery Becomes Latest National Brand to Join Dinova Marketplace
Atlanta (January 9, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Newk’s Eatery has joined its exclusive business dining marketplace.
Award-winning Newk’s Eatery offers grilled and tossed salads, grilled and toasted sandwiches, kettle-batch soups and handcrafted pizzas, each made with premium ingredients such as sushi-grade ahi tuna, tenderloin steak, Atlantic salmon, imported cheeses, scratch-made sauces and dressings, and fresh-brewed Rainforest Alliance Certified iced teas. The brand is often heralded for its something-for-everyone culinary-driven menu, elevated fast casual experience, and selection of indulgent 12-layer cakes, baked fresh in Newk’s very own bakery.
“Dinova enables Newk’s Eatery to grow its relationship with expense account diners, which is especially important in a traffic-challenged environment,” said Stewart Slocum, CMO of the 120-restaurant Newk’s Eatery brand. “Partnership with Dinova grows not only dine-in traffic with business diners but also catering, to go, gift card and gifting business lines.”
“What a great kick-off to 2018 with the addition of Newk’s Eatery to the Dinova marketplace,” said Vic Macchio, CEO and founder of Dinova. “Whether you’re on the go, catering or eating in, our marketplace has the perfect restaurant option for business diners across the nation.”
With the start of the new year, Dinova continues to add increasingly diverse restaurant concepts to its more than 16,000 locations nationwide. The addition of Newk’s Eatery and its 120 locations is just one indicator of the substantial growth Dinova will achieve in 2018.
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