Dinova Publishes Industry Trend Report: Q3 2021 State of Business Dining
2021 Business Dining Sales Expected to Recover to 81% of 2019 Results
Atlanta, GA (August 5, 2021) – Dinova Inc., the authority in business dining, announced today the release of its Q3 2021 State of Business Dining Report that covers the road to recovery, top business trends, benchmarks and data-driven predictions for Q4 and beyond.
While Dinova is the only organization with the ability to aggregate actionable data specifically related to business dining, the report also provides context for interpreting the impact that business travel, remote work, duty of care and other key topics are having on the industry’s recovery. Based on analysis of nearly $20B business dining sales transactions over the past three years, Dinova is expecting results to end at -18.74% of 2019 sales by year-end.
“We’ve taken the time to analyze our data, study the trends and influencing factors, and assess how 2020 continues to affect business diner behaviors in order to predict what might happen next,” says Alison Galik, CEO of Dinova. “One thing we can say for sure is that 2020 was a ‘reset.’ So much of how we lived our daily lives changed because we had no choice. Today, companies, restaurants, and business diners are using that disruption to make deliberate choices about how they want to proceed from here. Dinova has a pulse on what that might look like for business dining, and we’re thrilled to share our insights through this report.”
Key components of the report include:
- Road to recovery
- Three trending business topics and what they mean for business dining
- Industry focus on healthcare and pharmaceuticals
- Benchmarks for sales growth and performance
Dinova’s preferred business dining solution has delivered spend visibility, cost savings and an employee rewards program for companies since 2010. This State of Business Dining Report, which the company will update and release on an ongoing basis, further solidifies Dinova’s reputation as the business dining authority.
The full report can be found here: https://www.dinova.com/dining-report/
Follow Dinova updates to stay abreast of new research, company milestones, and trends influencing the changing the business dining landscape.
Customer-driven Guide sets foundation for safety as a shared responsibility, with mobile app update to follow.
Atlanta, GA (June 29, 2020) – Dinova Inc., the authority in business dining, is proud to release its exclusive diner-focused Guide, built to empower individuals to make safe dining decisions as the country navigates reopening during a pandemic. Dinova’s business dining solution has delivered spend visibility, savings and employee benefits for companies since 2010. These new Business Dining 2.0 resources, co-created with their industry partners, give the Dinova network a previously unrealized potential to augment corporate Duty of Care safety measures.
Based on customer feedback from roundtables conducted by Dinova and top Fortune 100 companies in a variety of industries, the Business Dining 2.0 Guide integrates diner, restaurant and shared responsibilities to empower everyone to feel safe, prepare for new environments, and follow best practices. The general availability of the free mobile application, with an updated user experience designed around restaurants’ COVID safety practices, will be available July 13.
“As states reopen the situation remains fluid and listening to the voice of the customer has never been more important. We are in a unique position to offer these guidelines, which combine feedback on corporate Duty of Care requirements and insights to a network of 20,000+ restaurants,” said Alison Galik, CEO of Dinova. “It is imperative we maintain a safe and healthy life as the country resumes normal activities and this mobile app should provide confidence for all participants.”
The Guide provides organizations with an overview of potential screening and testing protocols and public health guidance they can use to expertly adapt plans to educate employees around circumstances with the rapidly changing COVID-19 landscape. The program leverages the myDinova app, network of 20,000+ restaurants, data infrastructure and corporate and government partnerships to communicate and set expectations.
Empowering Covid-conscious diners – Dinova’s overall Guide and one-pager quick tips focus on the following:
- Restaurant responsibility – safe food handling, sanitizing dining rooms, complying with government ordinance
- Diner responsibility – planning ahead, know what to expect, complying with restaurant rules
- Shared responsibility – hand hygiene, social distancing, staying home when sick, showing kindness
- Diner screening, Temperature taking, health declaration forms, Contact tracing, social distancing – reduced, restricted screening, partitions / seating arrangements, call ahead seating / requiring reservations / signage / fresh air dining,
- Service offers – curbside pickup, contactless delivery, takeout to your hotel room,
- Cleaning up – impact on the in-restaurant dining environment
The Dinova Business Dining 2.0 Guide will continue to evolve, as Dinova collects, organizes and analyzes specific COVID-19-related health information. Dinova will also update the user experience with details on what restaurants are doing to meet the specifications, enabling organizations to customize their dining programs based on unique personal and regional employee needs.
Follow Dinova updates to stay abreast of COVID-19 updates as they pertain to dining, new research, and unique technological innovations that navigate the business dining landscape.
Dinova has enacted a wide-ranging cost-reduction plan to mitigate the operational and financial impact of the COVID-19 pandemic and ensure the ongoing strength of the company.
“These are some of the most difficult decisions Dinova has had to make in its 11 years of business. And while many of these choices over the past few weeks have proven very challenging, the impact to our associates is personally the hardest to work through,” stated Alison Galik, President and Chief Executive Officer. “The well-being of our employees, customers and the communities we serve remains our focus while preserving the long-term health of the company for all of our stakeholders. We are confident that with these aggressive and immediate actions we are putting the company in the best position for future success. We will make every effort to bring our team members back to their jobs as soon as we possibly can.”
The priority is to ensure the health, safety and well-being of our associates, customers and the communities we serve. The company’s remote customer care will remain open, answering customer inquiries. The company will continue to operate by following enhanced social distancing, best practices for sanitization, and other safety measures, while complying with government mandates.
In an effort to support the 21,000+ restaurant network we serve, Dinova launched the #LetsHelpRestaurants campaign to offer exposure for various take-out initiatives https://www.dinova.com/letshelprestaurants/ . The website showcases the operational capabilities of select partners in key cities to give consumers an opportunity to support their favorite restaurants. We’re taking a pause from our normal operations around business dining to encourage everyone to support restaurants now, so they’ll be able to open their kitchens to all of us once this is over.
Significant Customer Wins, Restaurant Network Growth, Executive Team Additions and Strategic Plans to Further Operationalize Business Dining Management in 2020
Atlanta, GA (February 11, 2020) – Dinova Inc., the authority in business dining, today announced its 2019 marketplace results and outlook for 2020.
Last year, Dinova increased revenues, achieved greater diversity in its customer base and attracted new talent. These and other significant growth milestones have resulted in record performance metrics across all categories and has set the tone for what is sure to be an even more successful 2020 with even higher profits.
“By harnessing the power of data, Dinova plays a pivotal role in bringing forth key insights and strategies that help our US corporate customers rein in the $100B spent annually and redirect their spend to qualified restaurants,” says Alison Galik, CEO of Dinova. “Reflecting back on what we’ve achieved over the past ten years, we owe our successes to our hardworking employees, loyal client base and massive restaurant network. Looking toward the next decade, we couldn’t be more excited!”
Dinova accomplished the following in 2019:
- Launched Catering Portal and Dine Assist Products
- Made new Executive appointments:In addition to Alison Galik’s expanded role of CEO, Dinova appointed Verome M. Johnston to Chief Financial Officer and John Leen as Chief Revenue Officer
- Published joint research on business traveler satisfaction with the Global Business Travel Association (GBTA)
- Grew program volume – the amount of spend across the network – by 27% in 2019 (versus 2018)
- Expanded the number of transactions processed by nearly 25%
- Added over 5,000 new restaurant locations to the network, bringing the total count to over 21,000
- Managed over $8.2 billion of restaurant spending across its enterprise, government agency and SMB clients
“We have continued to see strong, aggressive growth based on Dinova’s ability to deliver new incremental business customers to restaurants on weekdays that repeat with higher frequency and have much larger check sizes than the industry averages for consumer diners,” stated John Leen, Chief Revenue Officer at Dinova. “Dinova is thrilled to be the only organization that focuses solely on being the outsourced extension of any brand’s B2B strategy. The fact that it is pay for performance is a no-brainer for restaurants looking to get a slice of this $100B sub-set of the restaurant industry.”
Follow Dinova updates to stay abreast of new research, company milestones (including global expansion, corporate and financial partners), and unique technological innovations changing the business dining landscape.
Conference and Webinar Series to Showcase Dinova Solution’
Atlanta, GA (September 13, 2019) – Dinova Inc., the authority in business dining, today announced it will continue developing research and sponsoring key industry events in support of its ongoing commitment to both its corporate clients and restaurant partners. Top events to hear about Dinova’s research findings include the QSR Magazine Fast Casual Meetup in Austin, Global Business Travel Association chapter events, and the Fast Casual Executive Summit. The company is also participating in multiple webinars that speak to the latest business dining trends – including traveler satisfaction, millennial workplace habits, and company-preferred dining programs.
• Sept. 17: Austin, TX – Dinova is a partner sponsor for the QSR Fast Casual Meet Up in Austin, TX, where fast-casual owners, operators, execs, managers, and employees discuss strategies to revolutionize the in-restaurant experience.
• Oct. 3: Central & North Florida – Dinova’s Shannon Delaney will be the keynote speaker at the Central and North Florida Business Travel Association’s Q4 Educational Forum. The presentation, titled “#FOMO: What Companies Who Prioritize Traveler Satisfaction Know… and You Don’t”, will focus on new research conducted with the Global Business Travel Association on Traveler Satisfaction.
• Oct. 13 – 15: Austin TX – Dinova’s Ryan Eklund will host a Brain Exchange segment at the Fast Casual Executive Summit, discussing key trends about millennial business diners and their affinity for quick serve and fast casual restaurants. This exclusive event is reserved for top-level restaurant executives — leaders and innovators of the fast casual industry.
• Oct. 22 – Livonia: MI – Dinova’s Shannon Delaney will present again on the insights from the Traveler Satisfaction research at the Michigan Business Travel Association and Ohio Business Travel Association Education Day event. These two chapters are the authoritative voice of Business Travel Management for Michigan and Ohio with resources completely dedicated to providing a forum for constructive exchanges of information and ideas amongst its membership.
• Sept. 19 – QSR Webinar – The Millennial Majority: How 50% of the American Workforce Influences QSR Spend. Millennials compose more than half of America’s workforce. How they decide where to eat – especially for business – has massive implications for the QSR landscape. By attending this webinar, Shannon Delaney – VP of Marketing for Dinova and Kristen Hoffman – Director of Marketing, Restaurants Partnerships for Dinova will help you learn: [Register]
– Why working millennials are choosing QSR restaurants for business dining – and influencing the others to do the same
– What is most important to them when they choose QSR restaurants for business travel meals and catering
– What QSR restaurants can do to attract the millennial workforce
• Oct. 3 – GBTA Joint Webinar – #FOMO What Companies That Prioritize Traveler Satisfaction Know … and You Don’t. Find out what you really need to know about traveler satisfaction from companies that are already embracing it, as well as those that aren’t yet ready to jump on board, and discover ways to benchmark your current traveler satisfaction-friendliness. Presented by Shannon Delaney, Dinova VP of Marketing, and Hannah Jaffee, GBTA Research Analyst. Register here.
Exclusive Business Dining Restaurant Network Surpasses 20,000 Locations with the Addition of Einstein Bros. Bagels and Other Brands
Atlanta (August 28, 2019) – Dinova Inc., the authority in business dining, today announced ¬its year over year second quarter marketplace results that highlight key stats including spend through the Dinova network has increased 27%, with 26% growth in the number of business dining transactions and a 4% increase in average check size for restaurants’ transactions with Dinova clients.
Driven by its proprietary connection to business diners and ability to influence which restaurants they frequent, Dinova continues to add high-profile restaurants and companies to its business dining marketplace and expand its reach nationwide.
“The addition of Einstein Bros.® Bagels, Bruegger’s Bagels and Noah’s New York Bagels means Dinova’s marketplace now exceeds 20,000 restaurant locations nationwide, a significant milestone and the fastest increase year over year in the company’s history,” says Alison Galik, CEO of Dinova. “Having these brands in our marketplace reinforces the draw of business diners that are spending $100B annually.”
Bagel Brands is a collection of over 1000 locations that combines the best of breakfast, lunch and catering with each brand’s unique history and heart. Einstein Bros.® Bagels has over 700 stores in 40 states (plus the District of Columbia). Bruegger’s Bagels has over 200 stores coast to coast and Noah’s New York Bagels has 54 stores focused in California.
“Business travelers deserve a great meal while they are on the road and our brands are a perfect way to start their day. Today, business travelers are a significant percentage of our daily business and choosing to partner with Dinova strategically enhances our brand awareness within this target audience,” adds Ernie Mattin, Vice President of Catering and Wholesale, Bagel Brands. “The program provides opportunities to introduce our on-premises, take-out and catering expertise to companies across the country.”
Business travelers are responsible for a hefty portion of the average company’s dining spend. Dinova continues to conduct research to uncover habits, generational preferences, favored corporate policies and overall trends for today’s business diner.
Download the Dinova whitepaper in collaboration with the Global Business Traveler’s Association to learn more about business travelers and how they select restaurants and loyalty best practices.
o 63% of business travelers research where they want to dine before their trip
o 77% like to “eat like a local” when on the road
o 74% would eat in a preferred restaurant if they could earn some type of reward
CEO Alison Galik to discuss business traveler satisfaction trends, company momentum, new products and executive appointments
Atlanta (August 4, 2019) – Dinova Inc., the authority in business dining, today announced the appointment of Alison Galik as chief executive officer (CEO). Galik joined Dinova as president in April 2018. Since then the company has recognized significant growth, technological advancements and operational excellence. All organizational reporting lines remain the same and Alison will continue to report to the Board of Directors.
Galik will participate in one-on-one broadcast interviews on Sunday, August 4, at 10AM CDT and 3PM CDT at the annual Global Business Travel Association (GBTA) convention, taking place in Chicago, IL August 4 – 7, 2019. She will answer questions on 2019 company achievements, general availability of its new products, and trends in business traveler satisfaction. Interviews will stream live on GBTA Facebook Live, GBTATV aired throughout the Convention Center and on the Convention website. Recordings will be available following the event.
Business Traveler Satisfaction Trends:
- New joint research between Dinova and GBTA: This study reveals motivations and outcomes for traveler satisfaction programs. An education session to share the research titled “#FOMO: What Companies Who Prioritize Traveler Satisfaction Know… and You Don’t” will be conducted on Tuesday, August 6 at 9:45 AM
- U.S. businesses spend approximately $100B on dining and $15B on corporate (B2B) catering in restaurants. Companies want visibility of catering as part of total food spend – as dining is the 3rd largest T&E spend category right behind air & hotel.
Company Record Momentum: Dinova reports record results with double-digit growth in all key performance indicators.
“The Dinova footprint is growing exponentially and we now have 19,000+ participating restaurants in our network. The number of corporate customers also increased significantly, year-over-year, and we expect the launch of the first business dining Catering Portal and Dine Assist to accelerate growth moving into 2020,” said Alison Galik, president and CEO of Dinova. “I’m especially excited to add new leaders, Verome Johnston and John Leen, who infuse energy, experience, and fresh ideas that will contribute to the company’s aggressive goals and continued momentum.”
Catering Portal and Dine Assist Product Launches:
- Catering Portal the new online ordering portal is curated to include restaurants specifically selected to serve the cuisine, price point, quality, and geographical requirements of our corporate partners. Their employees earn personal rewards for business catering orders while companies get spend reports and earn rebates on qualifying spend
- Dine Assist Shaped by market demand and Dinova’s insights on business dining, Dine Assist addresses the needs of busy meeting and event planners, and executive administrators. Our dedicated team of private dining consultants connect Dinova customers with business-grade restaurants for VIP-level events across the country.
New Executive Appointments: In addition to Alison Galik’s expanded role of CEO, Dinova appointed Verome Johnston to Chief Financial Officer and John Leen as Chief Revenue Officer. The full leadership team can be found here https://www.dinova.com/leadership-team/
- Connect with us on social: Twitter; Facebook; LinkedIn
- Catering product link: https://www.dinova.com/corporate-catering/
- Dine Assist product link: https://www.dinova.com/private-dining/
- GBTA Joint Research – www.dinova.com/FOMO
- For Companies
- For Restaurants
Atlanta (December 20, 2018) – Dinova, Inc., the only marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Hard Rock Cafe is the latest national brand to join its network.
“It is a thrill to add such an iconic and internationally recognized brand to our ever-evolving business dining marketplace,” said Alison Galik, president of Dinova. “At a time when travel managers are shaping policy to cater more toward traveler experience, we are always working to enhance our brand offering with memorable and unique restaurants which makes it the perfect time to partner with Hard Rock Cafe.”
Hard Rock Cafe is truly a global phenomenon with 183 cafes that are visited by more than 79 million guests each year. In addition to the world-famous memorabilia that adorns its walls, Hard Rock Cafe offers collectible merchandise in its Rock Shop retail stores. There is something for everyone to enjoy on Hard Rock’s menu as each cafe offers Legendary Burgers, lighter fare such as salads and vegetarian options, and Hard Rock Cafe’s award-winning drinks menu.
“Our partnership with Dinova gives us the opportunity to further reach global business travelers seeking a one-of-a-kind dining experience and a commitment to satisfying consumers ever-changing palate,” said Jim Rogers, Vice President of Cafe Marketing for Hard Rock International. “Dinova’s expansive marketplace, combined with Hard Rock’s vast number of cafe locations in some of the world’s top business destinations, enables the Hard Rock brand to meet and exceed the needs of corporate professionals.”
Dinova continues to add new and exciting restaurant concepts to its now more than 16,000 locations nationwide. Adding Hard Rock Cafe to the marketplace is just another indicator of the substantial growth Dinova has achieved in 2018.
Atlanta (October 09, 2018) – Dinova, Inc., a uniquely business dining-focused marketplace, has been awarded the preferred dining program contract for the Department of Defense (DoD). This contract is part of a larger effort by the Department to grow usage of the DoD travel card to increase rebates earned and improve visibility into travel spend.
Dinova’s program, which is focused on connecting diners with business grade restaurants, will launch this fall under the name DoD Dine Smart, and will apply to the DoD’s two million active duty military, reserve and civilian personnel on official travel. Of the DoD’s annual $9 billion official travel spend, TDY (Temporary Duty) travel comprises roughly 70 percent of all department travel vouchers. Whenever personnel on official travel use their government travel charge card to dine at any of the more than 16,000 restaurant locations participating in the Dinova marketplace, the DoD will earn a rebate. Those rebates will be reinvested to extend the DoD’s travel budgets. Additionally, starting in 2019, DoD travelers will be eligible to earn their own dining rewards on those same official travel meals through the myDinova Rewards program.
“When it comes to business travel stress, having a satisfying meal while you’re exploring a new city really goes a long way toward balancing the hassle – we believe this is true no matter who you work for,” said Alison Galik, president of Dinova. “Today, we’re thrilled that the Department of Defense has joined the growing number of employers who are recognizing the impact of dining on traveler satisfaction, and, ultimately, organizational health overall. DoD DineSmart offers this government agency a way to save money while supporting their travelers’ well-being, all of which falls right in line with Dinova’s ‘nourishing connections’ approach to business.”
The DoD manages the national security and military defense for the United States of America, both at home and abroad. With more than three million employees worldwide, the DoD operates in every time zone and in every climate and has a wide range of dining needs.
Dinova’s enterprise and government accounts consist of 320+ organizations across the nation that send business dining employees to its more than 16,000 restaurant partner locations. The award of the DoD preferred dining program bid is another substantial milestone in the company’s overall growth for the year.
Alexandria, VA (August 7, 2018) – Clear generational differences exist when it comes to business traveler dining, payment and expensing options, according to new research released today by the Global Business Travel Association (GBTA), in partnership with Dinova, Inc. According to first-of-its-kind research that delves into the psyche of the business diner, Millennials are more likely to dine on-the-go, while Boomers are most likely to wine and dine clients and Gen Xers typically dine in a group with colleagues.
Contrary to popular views that Millennials are often entitled or difficult employees, they are much more likely to have reservations about ordering extras such as room service (66 percent) or coffee and snacks (70 percent) while traveling as opposed to their Gen X or Boomer colleagues – even when their travel policy permits it.
When asked what diners can expense in their travel policies, 71 percent of respondents said client meals, 56 percent said group meals and 46 percent said alcoholic beverages. Additionally, 72 percent said they pay for meals with a corporate credit card.
“A one-size-fits-all approach often isn’t the answer when it comes to crafting travel policy,” said Jessica Collison, GBTA research director. “The research reveals that clear generational differences exist when it comes to preferences around dining out while traveling for work. For travel buyers considering a preferred dining program, it’s important to make sure the program you choose meets the needs of all of your travelers.”
“The research findings really highlight the significance of understanding the spectrum of travelers within an organization,” said Alison Galik, president of Dinova. “Travel managers are serving multiple generational groups, each with their own preferences. The more they can dial in on what makes for a good travel experience, on the opportunities for reducing employee stress and increasing job satisfaction – and then cater to and engage their travelers in those areas – the more effective their overall program will be. We believe dining is an area that absolutely fills this bill. Cultivating a successful preferred dining program can both serve a broad range of needs and help create an unforgettable travel experience.”
Technology & Dining
In today’s world, technology has become an essential part of how employees of all ages travel, but as digital natives, Millennials especially embrace technology and not surprisingly, are more willing to use the tools and technology made available to them through their travel programs. The research found that 63 percent of business travelers research where to dine prior to leaving for their trip. When broken out generationally, Millennials are much more likely to use Uber Eats while Boomers prefer to search for the best-reviewed restaurants in the area and use Yelp. In fact, 63 percent of business travelers have dining related apps on their mobile phone. In the last year they used their device to search for local places to eat (54 percent), to make a reservation (47 percent) and to search social media for information about a restaurant (33 percent).
Eating healthy on the road has become front and center for business travelers, which is why the vast majority (77 percent) of business travelers consider it to be important when traveling. Additionally, 64 percent prefer healthier menu options and 43 percent want to see published nutritional facts. When ranking factors for choosing a restaurant on the road, three in 10 Millennials rank the nutritional value of the meal in their top two reasons.
Where Are Business Travelers Dining?
Dining is always on the mind of the road warrior, and the type of dining they do depends on the trip. The study found that in total, 64 percent of business travelers take their money to upscale casual restaurants, followed by fast casual (52 percent), fast food (34 percent) and finally, fine dining (29 percent).
Preferred Dining Programs
Similar to how companies have preferred airline, hotel or car rental vendors, a preferred dining program provides a list of policy approved restaurants for dining on official company business. Nearly 4 in 10 (38 percent) business travelers say their companies have a preferred dining program and a similar share (37 percent) are interested in having one.
Additionally, 74 percent say they would be more motivated to use a preferred program if they earned rewards. Interestingly, 75 percent of Millennials would be more likely to become a member if rewards points could be redeemed toward their favorite charity, compared to 61 percent of Gen Xers and 42 percent of Baby Boomers.
Download an infographic here with key highlights from the research. An Executive Summary is available exclusively to GBTA members by clicking here.
To request an interview with a GBTA or Dinova expert for a deeper dive into this research or to see the full array of stats around business dining trends revealed in the research, please contact Colleen Gallagher. Download Dinova’s whitepaper, The Business of Business Dining, based on the research.
During GBTA Convention 2018 in San Diego, GBTA will host an education session to discuss the latest trends in business travel dining and how travelers’ dining preferences could affect your travel program on August 14 at 10:30 AM.
GBTA’s official podcast, The Business of Travel, will also tackle the topic on November 7.
About the Global Business Travel Association
The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA’s 9,000-plus members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA delivers world-class education, events, research, advocacy and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts. To learn how business travel drives lasting business growth, visit www.gbta.org.
About Dinova, Inc.
Dinova (www.dinova.com) is the only company providing an innovative, proprietary marketplace exclusively focused on connecting expense account diners to quality restaurants nationwide. Dinova influences more than $7 billion annually in business meals and entertainment expenses. Participating companies range from millions of small to medium sized businesses to hundreds of Fortune 500 enterprises, and its 16,000+ restaurant network includes local independents as well as national full-service and limited-service restaurant brands, encompassing all price levels and cuisines.
Atlanta (July 18, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Jersey Mike’s Subs is the latest national brand to join its network. The addition of Jersey Mike’s means Dinova’s marketplace now exceeds 16,000 restaurant locations nationwide, a significant milestone.
“Business diners do more than wine and dine clients – they’re also picking up sandwiches for team meetings, grabbing a bite between site visits, and getting something to eat on their way to and from the airport,” said Alison Galik, President of Dinova. “Having Jersey Mike’s as an option is a great way to give the employees in our marketplace more choices for those dining needs, too.”
Jersey Mike’s, with more than 1,500 locations open and under development nationwide, believes that making a sub sandwich and making a difference can be one and the same. Jersey Mike’s offers A Sub Above®, serving authentic fresh sliced subs on freshly baked bread – the same recipe it started with in 1956. Loyal fans often order their subs Mike’s Way® with the freshest vegetables – onions, lettuce, tomatoes – and The Juice, an exquisite zing of red wine vinegar and olive oil blended to perfection. Since 2010, the company has raised more than $34 million for local charities and distributed more than 2 million free sub sandwiches to help numerous causes.
“Through our partnership with Dinova, we look forward to welcoming business travelers and corporate diners looking for an authentic sub sandwich,” said Rich Hope, Chief Marketing Officer, Jersey Mike’s Franchise Systems, Inc. “Our franchise owners appreciate that these are incremental sales, and that the program provides opportunities to introduce our catering expertise to companies across the country.”
Dinova continues to add new and exciting restaurant concepts to its now more than 16,000 locations nationwide. The addition of Jersey Mike’s is just another indicator of the substantial growth Dinova has achieved in 2018.
For more information or to find a location visit www.jerseymikes.com.
Veteran Executive Leader Key to Company’s Broader Ambitions
Atlanta (May 3, 2018) – Dinova, Inc., a business dining marketplace, today announced the appointment of Alison Galik as President. In this role, Galik will be responsible for leading the day-to-day operations as well as executing the company’s strategic plan and future growth.
“We are extremely pleased to welcome Alison into the Dinova family,” said Vic Macchio, Founder, Executive Chairman, and Chief Strategy Officer at Dinova. “Alison embodies the best of our values, drive and focus as a company. She is ideally suited to lead Dinova into our next phase as we grow and enhance every aspect of operations and execution.”
Galik brings more than 20 years of global business leadership in corporate travel management and technology. Among her accomplishments, Galik was most recently President at Vibe HCM Inc., where she was responsible for the success of the human capital management software firm.
Prior to Vibe, Galik was Executive Vice President at Nashville-based InnLink, where she presided over a $10 million central reservation services business serving 3,500+ independent hotel customers. Her success there led to the acquisition of InnLink by Sabre Hospitality Solutions. Galik’s career runs deep in the corporate travel management space, having held executive positions at Rosenbluth International, American Express, StarCite and Lanyon Solutions. “I’m both honored and excited to be joining Dinova. Business dining is the third largest corporate T&E expense and Dinova’s winning marketplace model for both corporate clients and restaurants is a legacy I’m proud to be part of,” said Ms. Galik.
Michael Ramich, Partner of Frontier Capital, the growth equity firm that invested in Dinova one year ago, said that adding a seasoned executive in the travel technology space is key to Dinova’s strategy and future growth. “Alison has the combination of industry experience and a deep relationship with Frontier Capital, holding previous positions with Frontier investments Lanyon and Vibe HCM, to achieve the ambitious goals.”
Galik holds a bachelor’s degree in Management and Marketing from Rutgers University, and an MBA from Temple University. She will work from Dinova’s headquarters office in Johns Creek, Georgia.
Atlanta (April 27, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that CraftWorks Restaurants & Breweries, Inc. has joined its business dining marketplace.
CraftWorks is the nation’s leading operator of brewery and craft beer-focused casual dining restaurants. Their brands include Gordon Biersch Brewery Restaurants, Rock Bottom Restaurant & Brewery, Big River Grille & Brewing Works, Chophouse & Brewery, Bluewater Grille, A1A Ale Works, Ragtime Tavern Seafood & Grill, Seven Bridges Grille & Brewery, and Sing Sing – all of which serve up fresh handcrafted beer and unique, flavorful menus. The 65 lively and hospitable CraftWorks locations in the Dinova marketplace are well positioned to meet a variety of business dining needs. From one-on-one working lunches to large group gatherings, Craftworks specializes in making each guest experience memorable.
“Dinova is one of our most strategic affiliate partners, given it reaches millions of corporate card holders who are known to have higher check averages given the high index of business entertaining,” says Jaime A. Vasquez, Vice President of Marketing and Group Sales. “Dinova’s network of blue chip Fortune 500 companies provides us an additional channel to help drive our Group Sales business for corporate events.”
”Craftworks has been a pioneer in craft brewery, propelling the trend that is so prevalent today,” said Vic Macchio Founder, Executive Chairman, and Chief Strategy Officer at Dinova “Their inclusion in our marketplace fits perfectly with the rise of the millennial workforce growing throughout corporate America, and offers yet another ideal option for the Dinova diners of today and tomorrow.”
Dinova continues to add new and exciting restaurant concepts to its more than 14,000 locations nationwide. The addition of the CraftWorks portfolio of brands is just one indicator of the substantial growth Dinova will achieve in 2018.
Atlanta (April 11, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Red Robin has joined its exclusive business dining marketplace.
Red Robin Gourmet Burgers and Brews is famous for serving more than two dozen craveable, high-quality burgers with Bottomless Steak Fries in a fun environment welcoming to business dining guests. In addition to its many burger offerings, Red Robin serves a wide variety of salads, soups, appetizers, entrees, desserts and signature beverages. Red Robin also offers a variety of options behind the bar, including its extensive selection of local and regional beers, and innovative adult beer shakes and cocktails. It’s easy to take Red Robin anywhere with online ordering to-go and Gourmet Burger Bar catering pickups at Red Robin’s more than 560 restaurants across the United States and Canada.
“This is a great opportunity for Red Robin to partner with Dinova and expand our business to reach the loyal customers within their network of more than 300 corporations around the globe,” said Dana Benfield, senior vice president and chief marketing officer at Red Robin. “Our craveable gourmet burgers, impressive lineup of seasonal, craft and traditional brews, and Bottomless value promise offers something for everyone. We look forward to treating our new guests to an unforgettable experience when dining in-restaurant or ordering to-go and catering for office meetings and other events.”
“We are thrilled to have Red Robin partner with us as we continue to offer more diverse restaurant options to business diners across the country,” said Vic Macchio, CEO and founder of Dinova. “Providing great experiences and situation-appropriate restaurants for every business meal is what we do best as we actively build our marketplace.”
Dinova continues to add new and exciting restaurant concepts to its more than 14,000 locations nationwide. The addition of Red Robin is just one indicator of the substantial growth Dinova will achieve in 2018.
For more information about Red Robin, visit https://www.redrobin.com/
Atlanta (February 28, 2018) – Dinova, Inc., a business dining marketplace, is celebrating another year of positive growth with the release of its 2017 results. Significantly, Dinova reports that its annual business dining spend under management surpassed $7 billion in 2017, a milestone for the nine-year-old startup. This increase comes on the heels of a great fourth quarter, in which overall spending through the company’s marketplace increased 24% over Q4 2016. For the year, the number of transactions in the entire Dinova marketplace increased by 22% compared to FY2016.
Business dining is the third largest travel and entertainment expense category for enterprise and small to medium sized businesses, and it’s the most undermanaged. Dinova companies seek to harness this expense category by participating in the program. Aptly, in Q4 2017, Dinova’s enterprise accounts saw a 17% increase in marketplace spend and participating restaurants saw a 6% increase in average check size.
While the restaurant industry at large saw little growth in the first 3 quarters of 2017 and a small uptick at the end of the year, it still wasn’t a good year overall. In contrast, Dinova partner restaurants saw increased traffic throughout the year from a 20% increase in marketplace spend. This boost is a product of continued adoption of Dinova’s program among corporations, and giving restaurants access to proprietary channels that would otherwise not be available.
“Surpassing $7 billion in annual business dining spend influence is tremendously exciting for us,” said Vic Macchio, CEO and founder of Dinova. “In this $60 billion industry, we are confident that our marketplace – and our ability to shine a spotlight on the value of business dining – will only continue to grow.”
Atlanta (February 13, 2018) – Dinova, Inc., a business dining marketplace, launched a new version of its app and web search today. Capitalizing on its one-of-a-kind user base, Dinova’s online and mobile experience provide restaurants and business diners with direct access to one another through a proprietary channel that otherwise doesn’t exist. The new app and web search give users access to state-of-the-art technology that enhances usefulness and content.
In early 2017, Dinova brought in Chief Technology Officer Danny Davis as part of its renewed focus on improving the digital user experience. Davis’ team was tasked with creating a unique dining interface that allows business diners to explore the more than 14,000 restaurant locations in Dinova’s marketplace.
“The new Dinova app creates a user experience that allows business diners to search for any cuisine type in any market at any time,” says Davis. “We’ve included a dynamic search radius that will always have dining options readily available no matter where the user is located. The app also gives users access to online ordering and catering at many of our 14,000 restaurant locations nationwide.”
Considering the unique use cases of business diners across the entire industry, the new app offers a robust keyword search, quick access to catering and private dining options, and provides information on special dietary offerings from each restaurant. These features are also accessible on Dinova’s web search as another user access point – their desktop – when planning trips, in-office catering or client meals.
“As a technology-enabled marketplace, we are beyond excited about this app and how it enables a new generation of corporate and small business users,” says Vic Macchio, CEO and founder of Dinova. “Having a better online and mobile experience will give all of our participating restaurants more exposure, while giving our diners an easier way to find the best option in his or her selected area.”
Dinova’s new app is available in the Android and iPhone app stores.
Atlanta (January 9, 2018) – Dinova, Inc., the only innovative proprietary marketplace exclusively focused on connecting business diners to restaurants nationwide, announced today that Newk’s Eatery has joined its exclusive business dining marketplace.
Award-winning Newk’s Eatery offers grilled and tossed salads, grilled and toasted sandwiches, kettle-batch soups and handcrafted pizzas, each made with premium ingredients such as sushi-grade ahi tuna, tenderloin steak, Atlantic salmon, imported cheeses, scratch-made sauces and dressings, and fresh-brewed Rainforest Alliance Certified iced teas. The brand is often heralded for its something-for-everyone culinary-driven menu, elevated fast casual experience, and selection of indulgent 12-layer cakes, baked fresh in Newk’s very own bakery.
“Dinova enables Newk’s Eatery to grow its relationship with expense account diners, which is especially important in a traffic-challenged environment,” said Stewart Slocum, CMO of the 120-restaurant Newk’s Eatery brand. “Partnership with Dinova grows not only dine-in traffic with business diners but also catering, to go, gift card and gifting business lines.”
“What a great kick-off to 2018 with the addition of Newk’s Eatery to the Dinova marketplace,” said Vic Macchio, CEO and founder of Dinova. “Whether you’re on the go, catering or eating in, our marketplace has the perfect restaurant option for business diners across the nation.”
With the start of the new year, Dinova continues to add increasingly diverse restaurant concepts to its more than 16,000 locations nationwide. The addition of Newk’s Eatery and its 120 locations is just one indicator of the substantial growth Dinova will achieve in 2018.