The following information is a detailed explanation of the Privacy Policy for the Dinova website and mobile application.  This policy governs our data collection, processing and usage practices. 

Dinova respects your privacy and we are committed to protecting it.  Via this policy, we want to let you know what types of information we collect and how it is used.  If you use our website and/or mobile application, you are agreeing to the provisions in this policy.

 

DEFINITIONS

“Personally Identifiable Information" (PII) is information we can use to identify you as an individual.  It can be categorized as follows:

Personal Information – information that you voluntarily provide to us that identifies you personally, such as your name, email address, company name, address, phone number, or other information about yourself or business. 

Navigational Information – information about your computer and your visits to our website/app such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. 

Anonymous Information – information that is not personally identifiable to you; aggregated data. 

Sensitive Information – social security numbers, passport numbers, driver’s license numbers or similar identifying information, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information. 

Payment Information – credit/debit card numbers and personal financial account information. 

 

INFORMATION WE COLLECT

We gather the following information in connection with our services to you.

 

Personal Information 

If you register for access to our website or mobile application, we collect your First Name, Last Name and Email Address at the time of sign-up.   If you participate in our myDinova rewards program, we also collect your company name, email and mobile number. 

  

Navigational Information 

We collect navigational information when you visit our website or use our mobile app. 

Dinova Website 

When you browse our website, a “session cookie” is placed on your hard drive by the web server.  This cookie tracks your progress through our site and is created as a convenience to save you time.  When you close your browser, the cookie is deleted.  You can change your browser settings to not accept cookies or to prompt you before accepting the cookie.

We also collect “session data” that is not personally identifiable to you.  We use this data for the purpose of website analytics which help us measure such things as how users are navigating our site, the number of visitors who arrive at certain pages, the length/frequency of visits, and the browsers used to access our site. 

Dinova Mobile App 

When you first sign up for our mobile app, a cookie is placed on your device that stores your login information so you do not have to log in each time you access the app.  This cookie expires in 90 days, so you will have to log back in to reset the cookie four times per year.  If you clear your cookies or change your settings to disallow cookies to be placed on your device, you will have to log in each time.

If you activate the GPS feature on your phone to use the "Nearby" function of our app, your phone's GPS program will use your current location to assist you in finding the nearby restaurants.  Our mobile app itself does not collect or store information about your location.

 

Anonymous Information 

We collect aggregated session data as described in the Navigational Data section above.

We may also collect aggregated information about the corporate dining marketplace in general.  For example, we may invite our users to complete a survey about their dining/traveling habits, and if you participate, we may share the aggregated results with third parties.

 

Sensitive Information 

We do not collect any sensitive information on our users. 

 

Payment Information 

We do not collect any payment information on our users with the exception of those enrolled in our rewards program.  In order to award points, we require the employee’s corporate credit card to be entered as part of signing up for the myDinova rewards program.  The credit card number is not stored; it is converted to a unique series of alpha-numeric digits that is encrypted and used to match in-network dining by our proprietary back end system.

 

HOW WE USE YOUR INFORMATION

We may use your personal information in any of the following ways: 

    •    Improve your browsing experience by personalizing our website and/or mobile app to fit your preferences 

    •    Design our website in a way that best suits the needs of our user community as a whole 

    •    Send information to you that may be of interest (if you opt in to receive these communications) 

    •    Provide other companies with statistical or anecdotal information about our users (aggregated, anonymous data) 

    •    Perform statistical analyses (aggregated, anonymous data) 

    •    Post customer testimonials/comments on our web site (only with your prior consent)

 

OUR COMMUNICATIONS WITH YOU

When you sign up for our mobile app, you have the ability to Opt In or Opt Out of two mailings lists:  (1) Dinova Program Information and (2) Restaurant Offers.

Dinova Program Information Mailing List

If you opt in to this list, we will occasionally send you emails that contain information on the Dinova program, such as new significant restaurants added to the program, new features, updates to our website/mobile app, etc.

Restaurant Offers Mailing List

If you opt in to this list, we will occasionally send you emails that contain special offers from specific restaurant partners that are in addition to the normal rebate your company receives when you dine at a network restaurant.  WE WILL NEVER PROVIDE YOUR PERSONAL INFORMATION TO ANY RESTAURANT OR OUTSIDE ENTITY.

 

OPTING OUT OF COMMUNICATIONS

We intend to keep our communications to you to a minimum because we value your time.  Having said that, we recognize that there may come a time when you decide not to receive these communications for some reason.  There are three ways to opt out:

1)    Click on the Unsubscribe link at the bottom of our emails, or 

2)    Send us an email at privacy@dinova.com, or 

3)    Mail your request to:

Dinova, LLC
Attn:  Dinova Privacy Office
6455 E Johns Crossing
Suite 220
Johns Creek, GA30097

 

INFORMATION WE DISCLOSE

Dinova does not sell, rent or share your personal information to any third party for any reason.  

We reserve the right to use or disclose your personal information if required to comply with a law, court order or legal process.

 

EXTERNAL WEBSITES

Our website includes links to social media sites or other external sites.  We do not control and are not responsible for the content or practices of these other websites.  Our provision of these links does not constitute endorsement of these sites, their content, owners, policies or practices.  They are each subject to their own privacy and usage policies. 

 

DATA SECURITY AND RETENTION

We use our best efforts to ensure your privacy, including restricting access to your personal information to those individuals within our company who need to know that information in order to operate, manage, or expand our dining network.  We screen all job applicants thoroughly and provide security awareness training to our staff. 

We also maintain physical, electronic and procedural safeguards to protect your personal information.  We secure the personal information you provide on computer servers in a controlled, secured environment, protected from unauthorized access, use or disclosure. 

We retain personal information you provide as long as we consider it potentially useful in contacting you about the program in accordance with your opt-in preferences as outlined elsewhere in this policy.  If you request to be removed from our network or opt out of communications from us, we will securely delete your information accordingly. 

 

POLICY CHANGES

We reserve the right to change or add to this policy at any time and to notify you of this change by posting a notice or revised policy on our web site.  You should check this page occasionally to review any changes. 

 

CONTACT INFORMATION

If you have questions or concerns about this policy, please contact the Dinova Privacy Office at privacy@dinova.com.  You may also send your query or comments to:

Dinova, LLC
Attn:  Dinova Privacy Office
6455 E Johns Crossing
Suite 220
Johns Creek, GA30097