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+ Director of Accounts, National and Regional - East Region

Smart business people know the connections formed over a meal can set the table for shared perspectives and lifelong relationships – so much so that every year, companies spend more than $77B on business dining. This delicious intersection of business and dining can be the base of your new dream job IF you have a passion for connecting with people and a knack for introducing them to brilliant new ways of thinking. If you’re looking for an ambitious role where you can connect corporations with restaurants resulting in dining cost savings solutions for corporations and business growth for restaurants, we want to connect with you!

Dinova is an emerging growth company building a one-of-a-kind, proprietary marketplace that is quickly becoming the authoritative channel for connecting restaurants and business diners to improve the bottom line for restaurants and corporations. Through a series of backend processes, Dinova helps companies save on meals and entertainment expenses while simultaneously delivering highly profitable business diners to preferred restaurants nationwide. We are foodies, innovators, and experts who pride ourselves on the fact that our connections help everyone’s bottom line.

What you’ll be doing:

• Managing an elite portfolio of Dinova’s most strategic and valuable restaurant groups.

• Assuming responsibility after the sale for the corporate relationship during the roll out process and ongoing to maintain a high client retention rate by maximizing account satisfaction.

• Proactively engaging in face-to-face meetings with senior level decision makers to consultatively deliver business reviews and provide training and education related to leveraging the Dinova network.

• Serve as a trusted advisor and primary point of contact for escalation resolution for your respective portfolio.

• Collaborating with Dinova Marketing to proactively communicate with our restaurant partners, keeping them up-to-date on all Dinova tools, solutions and programs.

• Partnering with our Enterprise Account Success team on regional strategies and activities to connect our restaurant partners with local Dinova diners.

What you’ll need:

• 5+ years account management experience or equivalent experience in a group or chain restaurant environment and/or corporate T&E role.

• Passion for the restaurant industry and a thorough understanding of the managed corporate T&E environment.

• Deep industry expertise, proven account management ability with a penchant for developing relationships with our current restaurant partners, and a broad base of industry contacts.

• Excellent verbal/written communication and presentation skills, listening skills, and the ability to identify and understand partner concerns and translate them into appropriate solutions to ensure partner expectations are met and/or exceeded.

• Flexibility to work in a fast-paced partner support environment and the proven ability to work independently and in a team environment including working collaboratively across internal departments ensuring best practices throughout the organization are achieved.

Location/Travel Requirements:

• Position will be based remotely in the Eastern U.S. preferably in Dallas, Atlanta, New York, Boston or Washington D.C.

• U.S. domestic travel up to 30% depending on where the position is based.

Our Team:

Dinova’s Account Success team is dedicated to maximizing restaurants’ revenue potential by connecting business diners to our preferred restaurant network. We are focused on helping our partners get the most out of our products and programs, and we’re looking for strategic-minded, action-oriented, and results-driven partner advocates. This is your opportunity to join a team of smart, passionate, and enthusiastic individuals who are committed to ensuring our restaurant partners’ success and our dining clients’ enjoyment!

What We Offer:

We work hard, and we have a great time — our annual employee surveys highly rate our culture, values and leadership. We offer a casual, fun office environment, work/life balance programs, and an excellent benefits package that includes: a subsidized choice of medical, dental and vision plans; Medical and Dependent Care FSAs; company-paid life insurance; HSA plan; and company-matching 401(k) plan. As much as we enjoy what we do, we all need time off to relax and recharge, so we provide paid vacation starting at fifteen days per year, paid time off for company recognized holidays – plus two holidays of your choice – and paid sick leave.

You can also look forward to TasteDinova Tuesdays, our monthly employee lunch and food drive—bring in canned goods and enjoy a delicious meal featuring selections from our restaurant partners. Each month we collect over fifty pounds of food to support our local food bank. Our social committee keeps things lively with monthly activities such as board game competitions, themed pot luck meals, festive holiday decorations, and our annual white elephant gift exchange—the perfect way to regift the weird present you received from your great Aunt.

What We Don’t Have:

Bullies, tyrants and jerks – so those who don’t work and play well with others need not apply.

About Us:

Dinova influences more than $7 billion annually in meals and entertainment expenses – of which the restaurants in our marketplace gain a disproportionate share through our readymade base of business diners. Our company accounts range in size from SMBs to Fortune 1000, including 40 percent of the highest travel-spending companies in the United States. Dinova’s 17,000+ restaurant locations include local independents as well as national brands, encompassing all price levels and cuisines. Using our app or web search, business travelers, meeting and event planners, executive admins and other decision-makers have an easy, real-time way to discover and locate the right restaurants for all their business dining needs. And through individual registration with myDinova, diners can also receive personal rewards every time they use their corporate card at a preferred Dinova restaurant.

If you’re ready to join a team of smart, enthusiastic people who have fun because they love what they do, send your resume, salary requirements and a cover letter to: careers@dinova.com.

Visit us online at www.dinova.com or connect with us:

Facebook: https://www.facebook.com/Dinovanetwork/

Twitter: https://twitter.com/Dinovanetwork

Instagram: https://www.instagram.com/dinova_marketplace/?hl=en

LinkedIn: https://www.linkedin.com/company/524522/

Dinova is an Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law.

+ Restaurant Services Manager - Western Region

We love connecting corporations with restaurants, and our fast-growing network of corporate clients and restaurant partners make Dinova the leading provider of dining cost savings solutions for corporations and business growth for restaurants. Headquartered in metro Atlanta, we have teams throughout the US pioneering business dining programs to improve the bottom line for restaurants and corporations.

About the role:

Reporting to the Vice President of Client & Partner Success, the Restaurant Services Manager is responsible for the restaurant partner lifecycle with Dinova. It begins by onboarding our restaurant partners and educating them on the operational requirements of Dinova network participation. Ongoing, this role oversees the relationship with our restaurant partners and is responsible for a wide range of day-to-day support activities from the management of routine to complex partner requests and issues. The Restaurant Services Manager serves as the coordinator in a cross-functional support organization to proactively address their restaurant partner’s issues. Additionally, the Restaurant Services Manager works side-by-side with Dinova Channel Marketing to proactively communicate with our restaurant partners, keeping them up-to-date on all Dinova solutions and programs.

This position is responsible for effective and timely communication to ensure partner expectations are met satisfactorily. Demonstrating a high level of professionalism on every interaction in a fast-paced partner support environment, the Restaurant Services Manager works closely with internal departments ensuring best practices throughout the organization are achieved. Keeping our restaurant partners delighted and engaged is vital to this role.

About the team:

Dinova’s Client & Partner Success team is dedicated to maximizing restaurants’ revenue potential by connecting business diners to our preferred restaurant network. We are focused on helping our partners get the most out of our products and programs, and we’re looking for strategic-minded, action-oriented, and results-driven partner advocates. You will be part of a team of smart, passionate, and enthusiastic individuals who are intent on ensuring our restaurant partners’ success and our dining clients’ enjoyment.

About you:

The right candidate will have excellent communication skills. You will be a good listener, capable of understanding partner issues and translating them into an appropriate solution. You will be collaborative with your team and across the Dinova organization.

What you’ll be doing:

• Managing restaurant partner relationships via virtual interactions.

• Recommending creative ways to assist with the needs of both the restaurant partner and Dinova.

• Overseeing new restaurant partner setup and maintaining information for all accounts via company CRM tool.

• Reviewing, analyzing, and delivering partner dining reports and metrics.

• Managing restaurant interactions to a positive conclusion, including termination requests.

• Working with counterparts in the Corporate Account Success team to inform strategies for restaurant network success.

• Collaborating with Dinova Marketing to organize and manage restaurant promotional events.

What you’ll need:

• Bachelor’s degree in business, marketing, or a related field and five years directly related experience or the equivalent combination of education and experience.

• Strong organizational skills to proactively manage new and existing restaurant partners monthly.

• Ability to work independently and as a team to create innovative strategies and new options for business challenges.

• Excellent interpersonal skills to quickly develop rapport, credibility and trust and remain in control while interacting professionally and empathetically with customers.

• Outstanding written and verbal communication, presentation and persuasion skills and the ability to communicate in a professional and clear manner to educate and/or influence clients about a unique service.

• Solid computer skills including Microsoft office suite and CRM.

Location/Travel Requirements:

• Remote position based in Midwest or west coast.

• Light travel (<10%). data-preserve-html-node="true"

What We Offer: We work hard, and we have a great time — our annual employee surveys highly rate our culture, values and leadership. We offer a casual, fun office environment, work/life balance programs, competitive pay rates, and an excellent benefits package that includes: a subsidized choice of medical, dental and vision plans; Medical and Dependent Care FSAs; company-paid life insurance; HSA plan; and company-matching 401(k) plan. As much as we enjoy what we do, we all need time off to relax and recharge, so we provide paid vacation starting at three weeks per year, paid time off for company recognized holidays – plus two holidays of your choice – and paid sick leave.

You can also look forward to TasteDinova Tuesdays, our monthly employee lunch and food drive—bring in canned goods and enjoy a delicious meal featuring selections from our restaurant partners. Each month we collect over fifty pounds of food to support our local food bank. Our social committee keeps things lively with monthly activities such as lunchtime board game competitions, themed pot luck meals, festive holiday decorations, and our annual white elephant gift exchange—the perfect way to regift the weird present you received from your great Aunt.

What We Don’t Have: Bullies, tyrants and jerks – so those who don’t work and play well with others need not apply.

Apply Now! Send your resume to: careers@dinova.com.

Dinova is an Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law.