This Policy revision is effective as of February 24, 2022.
Dinova provides two services:
The information we learn from customers helps us personalize and continually improve the Dinova experience. The types of information we gather include:
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below with controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
You can review our Privacy Shield registration here. Dinova, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Pursuant to the Privacy Shield Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to email@example.com. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to firstname.lastname@example.org.
We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Dinova, Inc.’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Dinova, Inc. remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Dinova, Inc. proves that it is not responsible for the event giving rise to the damage.
Principles, Dinova, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact, Dinova, Inc. at: email@example.com.
Dinova, Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Our website includes links to social media sites or other external sites. We do not control and are not responsible for the content or practices of these other websites. Our provision of these links does not constitute endorsement of these sites, their content, owners, policies or practices. They are each subject to their own privacy and usage policies.
We use our best efforts to ensure your privacy, including restricting access to your personal information to those individuals within our company who need to know that information to operate, manage, or expand our dining network. We screen all job applicants thoroughly and provide security awareness training to our staff.
We also maintain physical, electronic and procedural safeguards to protect your personal information. We secure the personal information you provide on computer servers in a controlled, secured environment, protected from unauthorized access, use or disclosure.
We retain personal information you provide as long as we consider it potentially useful in contacting you about the program in accordance with your opt-in preferences as outlined elsewhere in this policy. If you request to be removed from our network or opt out of communications from us, we will securely delete your information accordingly.
If you have questions or concerns about this policy, please contact the Dinova Privacy Office at firstname.lastname@example.org. You may also send your query or comments to:
Attn: Dinova Privacy Office
6455 E Johns Crossing
Johns Creek, GA30097
Under the California Consumer Privacy Act (‘CCPA’), California residents have certain rights regarding the personal information that businesses have about them. This includes the rights to request access or deletion of your personal information, as well as the right to direct a business to stop selling your personal information.
Personal Information We Collect
We collect identifiers (such as name, address, email, phone number, job title, and transactional information), commercial information (such as a record of the services purchased or demos requested), and Internet or other electronic network activity information (such as usage information, IP address, cookie information, and customer feedback).
Why We Collect Your Personal Information
We use identifiers to provide the services requested, such as to fulfill a request for a demo, provide access to a webinar, or provide you with information about our services.
We use identifiers and commercial information for general website administration, which includes record keeping, troubleshooting, data analysis, testing, and survey purposes.
We use identifiers, commercial information, and Internet or other electronic network activity for trend monitoring, marketing, and advertising, as well as to ensure website security.
How We Collect Your Personal Information
We collect identifiers and commercial information directly from you.
We collect Internet or other electronic network activity from your usage of the Dinova website and its services.
With Whom We Share and Sell Your Personal Information
Dinova shares personal information as necessary for certain “business purposes,” as defined by the CCPA (Cal. Civ. Code 1798.140(d)). This includes sharing identifiers, commercial information and internet or other electronic network activity with providers of payment processing, customer relationship management, consulting, email, product feedback and helpdesk services.
While Dinova does not sell personal information in exchange for any monetary consideration, we do share personal information for other benefits that could
be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). This includes sharing identifiers, commercial information and internet or other electronic network activity with advertising networks, website analytics companies, and event sponsors.
The Right to Opt-out of Sale
While Dinova does not sell personal information in exchange for any monetary consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). We support the CCPA and wish to provide you with control over how your personal information is collected and shared.
You have the right to direct Dinova to not sell your personal information. With respect to cookies, you can always customize your settings at any time.
Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual; we may also retain
information as needed in order to comply with legal obligations, enforce agreements, and resolve disputes.
Right to Request Disclosure
You have the right to request disclosure about what categories of personal information Dinova has sold or disclosed for a business purpose about you and the categories of third parties to whom the personal information was sold or disclosed. Additionally, you have the right to request disclosure of specific pieces of information. Below is a full list of the information that you can include in your request.
If you would like to exercise your right to request disclosure, please fill out this request form. Our privacy team will examine your request and respond to you as quickly as possible.
Right to Request Deletion
You have the right to request that Dinova delete any personal information about your that Dinova has collected from you. Please note that there are exceptions where Dinova does not have to fulfill a request to delete information, such as when the deletion of information would create problems with the completion of a transaction or compliance with a legal obligation. If you would like to exercise your right to delete, please fill out this request form. Our privacy team will examine your request and respond to you as quickly as possible.
The Right to Non-Discrimination
Dinova will not discriminate against you (e.g., through denying goods or services, or providing a different level or quality of goods or services) for exercising any of the rights afforded to you.
In compliance with the CCPA, we commit to resolve complaints about your privacy and our collection or use of your Personal Information. California residents with inquiries or complaints regarding this Privacy Notice should first contact Dinova at:
Director of Privacy